NOC engineer

  • Manage and maintain VoIP & SMS system (Present report on the status and performance of VoIP switch network and SMS platform, T.One Billing System and RSM)
  • Fault handling and escalation (identifying and responding to trouble ticket faults until full resolution)
  • Routing, Provisioning by IP assignment, configuration setup, as well interconnection verification
  • Monitoring, Configuring, Testing and administering clients’ interconnections on a regular basis
  • Packet traces analyzing in case of interconnection problems